CXO Research

Insights

Agentic AI analysis, operational strategy, and implementation intelligence for financial services firms and growth-stage businesses.

Insights

Your Worst Recoveries Are a Scheduling Problem, Not a Credit Problem

Your Worst Recoveries Are a Scheduling Problem, Not a Credit Problem

Alternative lenders lose 15 to 20% of recoverable AR to inconsistent follow-up, not bad credit. Why recovery is a timing problem, and how CXO closes the gap.

Collections & ARAlternative Lending
The Litigation Clock Is Running. Your Collections Process May Be the Reason.

The Litigation Clock Is Running. Your Collections Process May Be the Reason.

NY's FAIR Act expanded AG enforcement to MCA collection conduct. Here's what that means for your collections SOP and the cost of inconsistent follow-up.

Collections & ARAlternative Lending
18% of the Portfolio Is Paying for Itself. The Collections Team Just Doesn't Know It.

18% of the Portfolio Is Paying for Itself. The Collections Team Just Doesn't Know It.

Manual collections processes leave 15–20% of recoverable AR uncollected. Here is what structured agentic automation changes and why the gap is widening in 2026.

Collections & ARAlternative Lending
The Recoverable AR You're Writing Off Is a Timing Failure, Not a Credit Failure

The Recoverable AR You're Writing Off Is a Timing Failure, Not a Credit Failure

For alternative lenders, 15 to 20% of recoverable AR is lost to slow follow-up, not bad credit. See how contact timing drives recovery and how automated cadence closes the gap.

Collections & ARAlternative Lending
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